Samsung NP355E5X-A02IN Downloads & Support Hub
Verified support repository for Samsung NP355E5X-A02IN (NP355E5X-A02IN) providing 14 database-indexed packages (1 User Manual, 8 Hardware Drivers, 1 Firmware Package, 4 Software Packages), including cross-platform PDF documentation. All packages are verified with SHA-256 cryptographic signatures.
📦 Available Download Packages
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Companion Utility: Samsung Update & Settings
Auto-detect, install, and update all OEM drivers and BIOS firmware packages specifically verified for your Galaxy Book hardware.
Easy Software manager
Easy Settings
Easy Migration
Easy File Share
Update Software
Wireless LAN,ATHEROS
TPM
Touchpad
Sound(Audio)
MMCR
Lan
Chipset
Bluetooth
User Manual (FreeDos)
🛠️ NP355E5X-A02IN Diagnostics & Maintenance Guide
Hardware recovery procedures, BIOS setup shortcuts, and driver diagnostic instructions for your Samsung Galaxy Book:
🔄 Samsung Factory Recovery (F4 at Boot)
- Restart or power on your NP355E5X-A02IN.
- Repeatedly tap the F4 key as soon as the Samsung display logo appears.
- Wait for the Samsung Recovery environment to load.
- Select Computer Factory Reset to restore the factory Windows image, or choose Backup User Data to preserve personal files.
⚙️ Samsung BIOS / UEFI Setup (F2 at Boot)
- Restart your notebook and immediately tap F2 repeatedly.
- Access the Samsung BIOS Configuration dashboard.
- Check hardware status (CPU, RAM, NVMe SSD recognition, Battery health).
- Configure Boot Order, Secure Boot, or toggle Battery Life Extender+ (caps charge at 85% to preserve battery longevity).
🛡️ Windows Driver & WinRE Diagnostic
To resolve hardware issues (Audio, Touchpad, Wi-Fi) on Windows 11/10:
- Press Win + X and select Device Manager to check for yellow warning flags on hardware controllers.
- Launch the Samsung Update utility to verify firmware and driver currency.
- If Windows fails to boot, hold Shift while clicking Restart to access Windows Recovery Environment (WinRE) for Startup Repair.
❓ Frequently Asked Questions for NP355E5X-A02IN
How do I reinstall missing hardware drivers on NP355E5X-A02IN?
Download the specific driver packages (Chipset, Graphics, Realtek Audio, Wi-Fi, Touchpad) from the package repository above, extract the files, and run the setup installer. Alternatively, launch the Samsung Update application from the Windows Start menu to auto-detect and install all verified OEM drivers for your exact model.
How do I enter the BIOS / UEFI firmware settings on NP355E5X-A02IN?
Restart your Galaxy Book and repeatedly tap the F2 key as soon as the Samsung display logo appears. This enters the Samsung BIOS Setup utility where you can configure boot devices, check hardware status, and manage battery charging thresholds.
How do I restore NP355E5X-A02IN to factory default settings?
Restart your Galaxy Book and tap F4 repeatedly at the Samsung boot logo to launch Samsung Recovery. Select 'Computer Factory Reset' to restore the original factory Windows operating system image.
Where can I find user manuals and documentation for NP355E5X-A02IN?
Windows 11 user manuals, hardware specification guides, and safety documentation are listed in the package table above. You can read them directly in your browser or download the verified PDF.
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