5C or 5E Error troubleshooting in Samsung washing machine

Samsung top loading fully automatic washing machine shows a lot of error codes to alert the users. In this post, we have discussed 5C error code and describe the easiest way to fix the problem.

5C error code in Samsung washing machine is also known as 5E error code. So 5C and 5E error codes are same.

5E (5C) error code in samsung washing machine

5E (5C) error code

Samsung washer 5E code meaning

5E (5C) error code is related to water draining issues. So if you get the 5E code then there is issue with the water drainage system in your top loading fully automatic Samsung washing machine.

Samsung washer will display the 5E (5C) error code if the water is not draining out in the allotted time.

Samsung washing machine plays a buzzing sound if the water does not drain out of the washer within allotted time. And the allotted time to drain the water completely is up to 15 minutes.

If the water in not drained completely from the Samsung washer then you will get a 5E code on digital display with buzzer sound.

Reason of 5E (5C) error code

Reasons of 5C 5E error in samsung washer

The only main reason of 5E error code is blockage of water in drainage system in Samsung washing machine. And water blockage can occur due to the following reasons:

  • Incorrect drain hose installation to the washing machine.
  • Bent or blockage in drain hose.
  • Debris filter clogged/blocked with lints or dirt/dust.

Samsung washer 5E code troubleshooting

Troubleshooting Samsung washing machine 5E code is very easy and simple. As we have already discussed that this issue occurs due to stoppage in water draining system in washing machine.

We can check the following things to troubleshoot 5C error in Samsung washing machine:

Note: If the hot water is available in the washer then it may burn your hands or other body parts as well as it can melt plastic parts of the washing machine. Allow approx. one hour for the water to cool before performing this procedure to avoid possible injury.

Turn off the washing machine and check the level to the ground. To level the washing machine make sure it is placed on the plain surface. If the ground surface is not plain then adjust the leg length of the washing machine accordingly.

Inspect the drain hose

Important: Incorrect drain hose installation is the most common reason for drain issues, and service is rarely required.

debris filter location
Debris filter
  • Route the drain hose properly.
  • Clean the debris filter clogged/blocked with lints or dirt/dust.
  • Straighten the drain hose all the way to the drain system. Also ensure that it’s not clogged.

Clean the debris filter (Front Load only)

Debris filter cleaning
Debris filter cleaning

Clean the debris filter periodically to improve cleaning performance and help prevent odors. A clogged debris filter reduces the effectiveness of the draining system.

Check for the 5E Code

Turn ON the washing Machine back on and start a cycle.

The washing machine should drain at the beginning of the test cycle. If it does not, contact customer care to request service.

Sometimes, Samsung fully automatic washing machine also shows 4E (4C) error code. Troubleshooting to 4E code can be find on our dedicated post, How to fix 4E code in Samsung Washer.

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