If you are facing difficulties in using your Samsung product and unable to visit Samsung service center then you have come at right place.
Here we have dedicated guide for you to call Samsung authorized technician at home to repair your mobile screen, TV, Washing Machine, Refrigerator and Microwave oven.
Samsung has launched home repair service named as pickup and drop service program for the satisfaction of its customers.
Samsung pickup and drop is only for Samsung mobiles and tablets. For other Samsung home appliances Samsung vans are there to rectify faults in TV, Washing Machine, AC, Refrigerator and microwave ovens.
What is Samsung pickup & drop
Samsung has recently launched pick & drop facility for its mobile & tablet customers. As of date only Samsung mobile A, M, F, S, Note series, Tab and Fold Series are eligible for this service.
Accessories are not included in this program. But the Device coverage under this Programme will change in near future.
This Samsung facility is limited to some locations only. Some of the cities included in this programme are as follows:
Agra, Ahmedabad, Aurangabad, Bhopal, Bhubaneswar, Bangalore, Kolkata, Calicut, Cochin, Chandigarh, Chennai, Coimbatore, Dehradun, Delhi, Durgapur, Faridabad, Guwahati, Gurgaon Ghaziabad, Hubli, Hyderabad, Indore, Jabalpur, Jaipur, Jalandhar, Jodhpur, Kolhapur, Lucknow, Ludhiana, Madurai, Mumbai, Nagpur, Noida, Patna, Pune, Raipur, Rajkot, Ranchi, Surat, Thane, Tirupati, Udaipur, Vadodara, Vijayawada, Vizag, Varanasi.
How to book Samsung pickup & drop service
There are four different ways to register for Samsung pickup & drop services which are as follows:
- WhatsApp on 1800 5 7267864
- Through Live Chat
- Call at our Helpline number 1800 5 SAMSUNG (7267864)
- Direct walk-in into the Authorized Service Centre
Requirement while booking pickup service
While booking Samsung pickup & drop service you need to share following details:
- mobile number
- Email ID
- Warranty card or invoice
Samsung pickup & drop charges are the charges which are different from repair cost. These are the additional charges which are pickup & delivery charges.
You may have to pay charges if Samsung spare parts are need to be replaced.
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After receiving the service fee payment as stated above, you will get a request number from Samsung and a designated Authorized Service Center or courier agent will arrange for a pick-up of your Device at the date and time as confirmed by you.
Pickup & drop request and the payment made between 10:00AM and 06:00PM on any working day are attempted on the same day.
You will receive an SMS on your provided mobile number with details of courier agent with vehicle number. Make sure to confirm it.
Don’t forget to take a complete backup of your mobile data because Samsung will not be responsible if your data is lost during repair process.
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