Best way to Check & claim Samsung mobile warranty

Samsung mobile warranty: Samsung is the largest smartphone selling brand across the world and it is also the second-largest smartphone selling brand in India after Xiaomi. For the peace of mind, Samsung offers a manufacturer’s warranty for its smartphones & accessories.

It also offers Extend Samsung Warranty facilities for their already purchased products to its customers at a very good price. You can CLICK HERE to check Samsung warranty terms & conditions.

If you find any issue with your smartphone, feature phone or accessories you can claim against the warranty. You just need to visit your nearby Samsung authorized service center for repairing of your Samsung product.

If your Samsung product is fine and you are having difficulty in using it then also you can make a call to Samsung customer care toll-free number 1800-40-7267864 in India. And they will assist you and try to resolve your problem.

Samsung mobile warranty check

Samsung provides a limited time of manufacturer’s warranty. You can check you Samsung mobile warranty easily by calculating it.

Samsung mobile warranty period

ProductWarranty
Charger adopter6 Months
Charging cable6 months
Battery12 months
Earphone6 months
Handset (Mobile)12 months

All Samsung handset (GSM/CDMA) including mobile-battery have 12 months of the warranty period from the date of purchase.

Samsung mobile accessories that come with a new mobile like hands-free, charging adopter & data cable have 6 months warranty.

So you can calculate Samsung mobile remaining warranty from the date of purchase.

For the date of purchase of your mobile check out the original bill if you have purchased your mobile offline from any shop.

For the date of purchase of your mobile check our invoice copy of your mobile bill if you have purchased your mobile online. You can find your digital invoice copy at your email id and in order details also.

Samsung warranty claim

If you find any problem with your Samsung product then you can claim Samsung warranty at Authorized Samsung service centers only.

Samsung only covers defects and faults due to manufacturing only. If fault or problem comes automatically in your mobile then it will be repaired free of cost at Samsung care centers.

Documents required to claim warranty

To claim your Samsung product warranty you need to visit a Samsung authorized service center. Please don’t forget to carry the following things to claim your Samsung product warranty:-

  • Warranty card: Never forget to carry original & a photocopy of your warranty card. Your Samsung product bill works as a warranty card in India.
  • Invoice copy: Invoice copy of the Samsung product if you have purchased it online. You can find your product Invoice in your orders list.
  • Original Product: You need to carry your original Samsung faulty product to repair it. Please carry your smartphone with you if you want to replace your charger adaptor, cable or handsfree also.
  • Product Box: Sometimes your Samsung mobile box can be asked. The box is required if your Samsung mobile is locked and there is no IMEI number on your invoice or bill as the mobile IMEI number is written on the box also.
  • ID card: In some cases Service center can ask you a photocopy of your any ID approved by govt. like Aadhar card, driving license & more. Id card is only asked when your device is locked and you want to unlock it with the help of the service center.

Samsung phone international warranty

The terms & conditions of the warranty service for the Samsung products may vary from country to country. In some cases, you can get international warranty and in some cases you may not get it as it is depend on country to country.

So you need to contact the Samsung customer care toll-free number at 1800-40-7267864 in India. If you are in another country then search for Samsung customer care number for that country.

Customers requesting the international warranty service from a country not listed shall be responsible for the delivery of the Samsung Mobile or Computer to the nearest International Warranty Center as advised by the local Samsung Helpline.

The customer shall be responsible for any shipping, customs and import and export charges. Samsung will pay return shipment only. The method of shipment of the Samsung Product shall be at Samsung’s discretion.

Samsung will not be responsible for any damage caused in route to the international warranty center. Any damage caused in transit must be claimed back to the shipping provider.

Warranty terms

  1. A warranty card or proof of purchase is required to claim a warranty.
  2. Repairs under the warranty period will be carried out at authorized Samsung service centers only.
  3. In case of any damage to the product or any misuse is detected at the Samsung service center, the warranty conditions are not applicable and repairs will be done on a chargeable basis only.
  4. Defects caused by improper use will void the warranty.
  5. Warranty shall be void if the product has failed under certain conditions/types (example: Waterlogging, misuse, etc.)
  6. Modification or alterations of any nature made in the circuitry by the purchaser will also void the warranty.

Samsung Extended Warranty

Samsung extended warranty program provides complete piece of mind even after the standard warranty expires. Samsung warranty extend program is also known as Samsung Care.

Samsung believe that customer satisfaction holds utmost important. So Samsung has introduced Samsung Care, which extend 01 year additional Samsung warranty. So even after your original manufacturer warranty has over, there is no need to worry as extended warranty is similar to manufacturer warranty.

EXTEND SAMSUNG WARRANTY

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17 thoughts on “Best way to Check & claim Samsung mobile warranty”

    • No they do not, they’ll give you the run around send defective handsets and even ones that have been reported lost or stolen, I have had the worst experience ever with samsung warranty. Good luck

      Reply
  1. I Brought my Samsung Galaxy S20FE it’s been over heating while on Phone & my left hand always tingles while on phone, it’s only 5 months old Brought it at Robina Shopping Centre, he wants to send it back, I live on my own need the Phone

    Reply
    • Hey! You probably have bought the Exynos variant of S20FE. I too bought the same and had extreme high heat ups (which would even shut apps down) and a very bad battery life… These issues are normal in Samsung’s own Exynos Chipset phones. I’d suggest you to switch to S20FE which has the Snapdragon Chipset.

      Reply
  2. I purchase a Samsung galaxy a71 its working good. But last few months a new problem arise the phone atometically bend back side almost 2mm its both end. Unfortunately I take a extended warrenty 18 February 2021. But in berhampur samsung care saying its water damage, if there is water damage how a phone will run in perfect condition, so I ask Samsung care but they will not respond. And the care where open the phones back cover its back cover camara glass slightly crack and they does not re past it. And there is any water damage no pink or red colour sticker in the board.

    Reply
  3. Respected customer care,
    I am Sandesh and purchase Samsung m31 on June 15 2020 received the mobile from Amazon And person with totally blind yesterday my mobile was not functioning. Due to lock down warnty was extended more than fifteen days. Now service centre rejected and arguing with me warnty is over. Now mobile is not working unable switch off and otg is not functioning. I have complaint more than trice. Kindly solve the issue. At present you can reach me via e-mail. And tThis samsung service centre is located In jayanagar 3rd block Bangalore. Give me quick solution

    Reply
      • Hi
        I bought Galaxy Z flip new not even 6 months back thinking that the quality of screen has improved but to my disappointment the screen has developed a fine crack from where it is folded and customer care says its physical damage.
        It is model defect the screen can’t sustain even 15 folds per day because that’s maximum what I use it.

        I feel cheated that my hard earned money is wasted on false promises by Samsung.
        Does Samsung has any say in it?

        Reply
  4. Our ref with inventor compressor was bought 5 yrs. Ago. But the warranty card was lost . We want to let it know the company to have repair our ref.
    Can we avail the repair of our ref.even no card of warranty?
    Our ref. Is indicated on top of the cover 10 yr. Warranty

    Reply
  5. I have claimed my warranty on my headphones , it’s been 2months yet i haven’t received my refund or product , very bad service
    Tamilnadu, Trichy, thillai nagar, 7cross

    Reply
  6. Very bad service centre at Virar west Mumbai
    And samsung mobile service is alos not good. In future I will never purchase samsung mobile and I also inform my relatives and friends don’t purchase samsung mobile.

    Reply

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